Thank you for choosing Biologix USA! We strive to offer you a straightforward and fair shopping experience, including a transparent shipping policy.
We are delighted to offer free shipping, excluding Reagent Products via UPS Ground within the contiguous United States. You will be able to review and confirm the shipping cost before completing your purchase.
Our team works diligently to process and ship your order within 1-2 business days. The estimated delivery time for orders eligible for free shipping will be provided during the checkout process and is dependent on your location and UPS Ground's standard delivery time.
Please note that the cut-off time for Next Day Air shipments is 2:00 p.m. each day. Orders placed after this time will be shipped out on the next business day.
Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to track your order and stay updated on its delivery status.
Expedited shipping options will be available at the checkout page for those who require faster delivery. Additional charges may apply for expedited shipping methods.
We accept the following credit cards for payment:
Your financial security is of utmost importance to us. All credit card transactions on our website are processed securely through trusted payment gateways that use industry-standard encryption to protect your personal and financial information. We do not store your credit card details on our website to ensure the highest level of security.
When you place an order on our website, your credit card will be authorized for the total order amount. This is done to ensure that the funds are available for the purchase. Your card will not be charged until your order is confirmed and ready to be shipped.
You will receive an order confirmation email after successfully placing your order. This email will include the details of your order, including the total amount to be charged to your credit card.
Please ensure that the billing information you provide matches the information associated with your credit card account. Inaccurate or incomplete billing information may lead to order delays or cancellations.
Applicable sales tax will be added to your order in accordance with local tax laws and regulations. The amount of tax will be displayed during the checkout process before you confirm your order.
Please send your official PO from your entity’s email address to Customercare@BiologixUSA.com.
Please ensure your PO is addressed to the correct vendor: Biologix USA. If you require a copy of our W‑9 form, please reach out via email. We will review and approve it within 1 business day, then arrange the shipment. If there are any issues with the submitted PO, we will contact you for clarification. Payment shall be made within 30 days from the invoice date.
To avoid delays, every PO must include:
If you have any questions or concerns regarding our shipping policy, please feel free to contact us for assistance.
Address: 931 Via Alondra, Camarillo, CA 93012
Email: customercare@biologixusa.com
Tel: +1 805-586-6718
